Chuze Fitness

I love chuze from Fullerton they are always so organized and helpful.. we come to the anahiem location mostly because of the smootie bar... but when I come here it's the total opposite it's been 2 times that I check in for the zero gravity chair and there's no organization with staff they tell you 4 mins but it turns into 15 mins...isnt the new app supposed to make this easier? first of all there's no numbers on the chairs so when they tell you to go to chair #one and two or three people are confused and then when you check in if you don't hear your name they go ahead and pass reservation to another person when literally we had just checked in 4 minutes before the other person....and employees can't even go out of their way to come up to you and tell you" hey your chair is ready"show a little bit of effort that you care about a reservation if yall made this new app to make the process easier for us then shouldn't we get a notification on our phones that chairs are ready...